Privacy Policy
Your privacy matters. Here's how we handle your information.
Information We Collect
We collect information you provide directly — such as your name, email, phone, address and energy usage details — when you request a quote, book a consultation, or submit a service request. We may also collect usage data through analytics tools.
How We Use Your Information
We use your information to respond to inquiries, prepare proposals, schedule consultations and service visits, and improve our website and services. We do not sell your personal information.
Sharing of Information
We share information only with service providers who help us operate (e.g., hosting, analytics) and as required by law. Any such provider is bound by confidentiality obligations.
Data Retention
We retain your information for as long as needed to provide our services and as required by law. You may request deletion of your data at any time.
Your Rights
You may access, correct or request deletion of your personal information, and opt out of marketing communications. To exercise these rights, contact us at Sales@thenorthsolar.ca.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is fully secure, but we work to protect your data.
Changes to This Policy
We may update this policy from time to time. Changes are posted on this page with an updated revision date.
Last updated: 2026.